The Coffee Shop Assistant Manager role involves preparing coffee drinks, serving ice cream, creating gourmet popcorn, and overseeing daily operations of the RONNINGS Coffee Shop. The Assistant Manager will also assist in managing and training a small team, ensuring exceptional customer service and smooth shop operations.

Key Responsibilities:

Operational Duties:

• Prepare Coffee Drinks: Craft a variety of high-quality coffee beverages, including espresso-based drinks, following recipes and quality standards.
• Serve Ice Cream: Scoop and serve ice cream, ensuring portion accuracy and maintaining product freshness.
• Make Gourmet Popcorn: Prepare and package gourmet popcorn in various flavors, adhering to quality and presentation standards.
• Customer Service: Lead by example in providing excellent customer service, resolving customer issues promptly, and creating a welcoming environment.
• Cleanliness and Safety: Maintain a clean, organized, and sanitary workspace, ensuring compliance with health and safety regulations.

Leadership and Management:

• Team Supervision: Work with the Coffee Shop Manager to help oversee daily activities of the coffee shop team, ensuring efficient operations and a positive work environment.
• Staff Training: Assist in training in new employees in food preparation, customer service, and operational procedures. Provide ongoing coaching and support to team members.
• Scheduling and Delegation: Assist in creating staff schedules to meet business needs and delegate tasks effectively to ensure smooth workflow.
• Inventory and Ordering: Assist in monitoring inventory levels, placing orders, and managing stock to avoid shortages or overstocking.
• Problem-Solving: Handle operational challenges, including equipment malfunctions and staffing adjustments, quickly and effectively
• Policy Enforcement: Uphold company policies and procedures, ensuring they are consistently followed by all team members.

Qualifications:

• Prior experience in a supervisory role, preferably in a coffee shop, food service, or retail environment is a plus.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and customer service skills.
• Ability to multitask, prioritize, and stay calm in a fast-paced environment.
• Knowledge of coffee preparation techniques and food handling is a plus.
• Proficiency with point-of-sale (POS) systems and basic computer skills.
• Flexible availability to work during store open hours (including some weekends & holidays)

Full- Time Compensation: Starting Salary or $41,600

Part-Time Compensation: Starting Pay of $15/hour

We are seeking a friendly, reliable, and energetic part-time Coffee Shop Barista to join our team. This unique role involves preparing high-quality coffee drinks, scooping and serving ice cream, and creating delicious gourmet popcorn for our customers. The ideal candidate has a passion for excellent customer service, enjoys working in a fast-paced environment, and takes pride in delivering a great product.

Key Responsibilities:

• Prepare Coffee Drinks: Craft a variety of hot and cold coffee beverages, including espresso-based drinks, following established recipes and standards.
• Serve Ice Cream: Scoop and serve ice cream with attention to portion sizes and presentation, ensuring cleanliness and product quality.
• Make Gourmet Popcorn: Assist in preparing and packaging gourmet popcorn flavors, maintaining consistency and flavor quality.
• Customer Interaction: Greet customers warmly, take orders accurately, and handle transactions efficiently at the register.
• Maintain Cleanliness: Keep the workspace, equipment, and serving areas clean and organized, adhering to health and safety guidelines.
• Stock and Inventory: Replenish supplies as needed and notify management of low stock items.
• Team Collaboration: Work closely with other team members to ensure smooth operations and an excellent customer experience.

Qualifications:

• Previous experience in food service, coffee making, or retail is a plus but not required; training will be provided.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Positive attitude, reliability, and strong work ethic.
• Must be able to stand for extended periods and lift up to 25 pounds.
• Availability to work flexible shifts during open store hours, including weekends and holidays.

If you enjoy serving great products with a smile and want to be part of a fun, dynamic team, we’d love to hear from you!

Job Responsibilities
RONNINGS Assistant Managers assist the Store Manager in all aspects of store operations.

Management Responsibilities
• Assist Store Manager in assigned management functions
• Assist in training new team members, retrain on new policies/procedures
• Participate in managing conflict resolution & finding positive solutions
• Be the leader in creating a positive & respectful environment for customers & employees
• Demonstrate excellent communication skills, flexibility and delegation abilities

On-Floor Supervision Responsibilities
• Set and be the example for customer service, act as a role model for team members
• Ensure every customer is being greeted by yourself or other team members
• Efficiently run the till and authorize appropriate till functions
• Assist the Store Manager in delegating daily and weekly duties
• Key Holder. Perform opening and closing procedures
• Lead in creating captivating displays and ensuring appropriate merchandise schedule is being followed and assist in seasonal changes
• Report to work as scheduled, remains flexible to the needs of the business such as filling in when needed. Availability includes weekdays, evenings and weekends. Understanding of special retail seasons and holiday schedules.

General Responsibilities
• Assist in maintaining a clean and organized store and backroom/storage; maintain cleanliness standards on exterior of building that may include shoveling, salting, pulling weeds, cleaning up litter, washing windows, etc.
• Availability to participate in community events on behalf of RONNINGS
• Assist in special projects, inventory management and freight
• React timely to the fast-paced, changing environment of retail
• Assist in inventory management of store supplies
• Follow store policies and procedures

Full-Time Benefits & Compensation:

Starting Pay: $20/hour
• Paid Time Off
• 401K + 6% Match
• Health Insurance
• Uncapped Monthly Bonus Potential
• Generous Employee Discount
• Flexible Scheduling

Job Responsibilities
RONNINGS Assistant Managers assist the Store Manager in store operations.

Management Responsibilities
• Assist Store Manager in assigned management functions
• Assist in training new team members, retrain on new policies/procedures
• Participate in managing conflict resolution & finding positive solutions
• Be the leader in creating a positive & respectful environment for customers & employees
• Demonstrate excellent communication skills, flexibility and delegation abilities

On-Floor Supervision Responsibilities
• Set and be the example for customer service, act as a role model for team members
• Ensure every customer is being greeted by yourself or other team members
• Efficiently run the till and authorize appropriate till functions
• Key Holder. Perform opening and closing procedures
• Report to work as scheduled, remains flexible to the needs of the business such as filling in when needed. Availability includes some weekdays, evenings and weekends. Understanding of special retail seasons and holiday schedules.

General Responsibilities
• Assist in maintaining a clean and organized store and backroom/storage; maintain cleanliness standards on exterior of building that may include shoveling, salting, pulling weeds, cleaning up litter, washing windows, etc.
• Availability to participate in community events on behalf of RONNINGS
• Assist in special projects, inventory management and freight
• React timely to the fast-paced, changing environment of retail
• Follow store policies and procedures

Job Responsibilities
RONNINGS Sales Associates are key players for providing our customers with the best shopping experience.

• Promptly greet customers as they enter the store & let them know of any in store events or promotions
• Ask open-ended questions to better
understand the customer's needs
• Goal driven, meets/exceeds sales goals
• Ring purchases, returns, and refunds
• Resolve customer issues to their satisfaction with tact and empathy while adhering to company policies
• With direction from management, merchandise with our visual standards for a consistent store image
• Maintaining a clean and orderly sales floor consistent with store standards
• Act in a professional manner and be respectful to customers (and coworkers) at all times
• Reliable and dependable team player; positive attitude and focused on customer satisfaction in a fast-paced environment
• Reports to work as scheduled, remains flexible to the needs of the business and adhere to all company policies
• Attend and participate in reoccurring store meetings lead by the manager staff
• Ability to stand and walk for extended periods of time
• Availability to work day, evening, weekend, and holiday hours